FAQs

What does a veterinary ophthalmologist do?

A veterinary ophthalmologist is a veterinarian with advanced training in diagnosing and treating diseases of the eyes and surrounding structures in animals. At Animal Eye Clinic, Dr. Robert M. Gwin evaluates and treats conditions such as cataracts, glaucoma, corneal ulcers, and eyelid disorders, and performs specialized eye surgery for dogs and cats.

Where are your offices located?

We have two offices: 4005 S 102nd E Ave, Tulsa, OK 74146, and 2915 NW 122nd St, Oklahoma City, OK 73120. Clients travel to us from across Oklahoma and surrounding states.

Which days is Dr. Gwin at each office?

Dr. Gwin sees patients at the Tulsa office on Mondays and Wednesdays and at the Oklahoma City office on Tuesdays and Thursdays for consultations, appointments, and surgery.

Do I need an appointment?

Yes, appointments are required at both offices. Please call (918) 632-0508 for Tulsa or (405) 751-3821 for Oklahoma City, or use our online appointment request.

Do I need a referral from my regular veterinarian?

A referral is not required, but it is very helpful. If possible, have your primary veterinarian complete our referral form and send recent eye-related records and any lab work so Dr. Gwin has the full picture at your pet’s first visit.

Do you see eye emergencies?

Yes. Urgent eye problems such as sudden blindness, a painful red eye, a corneal injury, or rapidly developing diabetic cataracts are considered high priority, and emergency cases can be seen the same day. Call either office right away. After hours or on weekends, please contact your local animal emergency hospital.

What happens during an eye exam?

A standard consultation includes a complete ophthalmic examination of both eyes using slit lamp biomicroscopy and an indirect ophthalmoscope. Depending on your pet’s symptoms, Dr. Gwin may also perform a fluorescein stain, Schirmer tear test, or tonometry to measure eye pressure.

How long does an appointment take?

New patient appointments usually take about 15 to 30 minutes, and medical or surgical rechecks typically take 5 to 20 minutes. Because we also see emergencies, delays can happen, and early morning appointments are most likely to run on time.

Can I drop off my pet for an exam?

We do not offer drop-off service for exams. Please plan to stay for check-in, the examination, and check-out, since there are questions about your pet’s history that only you can answer and Dr. Gwin will review treatment instructions with you.

What should I bring to my pet’s first visit?

Please bring your completed new client information sheet, your veterinarian’s referral form if you have one, recent medical records, and any eye medications your pet is currently using.

My pet gets nervous or may bite. What should I do?

Please let our team know before the exam. Eye examinations require close, face-to-face contact, which can make some pets anxious, so a muzzle may be needed to complete a thorough and safe exam. It will not harm your pet.

What if my pet does not get along with other animals?

Check in a few minutes early without your pet, and our staff will help arrange a way to keep your pet separated from other animals while you wait.

How successful is cataract surgery in dogs?

The general success rate for cataract surgery in dogs is about 90 to 95 percent, and success remains high for diabetic cataracts that are treated early, before cataract-induced inflammation develops. Learn more about cataract surgery.

Is cataract surgery an overnight procedure?

No. Cataract surgery is a one-day outpatient procedure. Pets are dropped off in the morning, ERG and ultrasound testing is performed, surgery takes place in the early afternoon, and most pets go home that same afternoon.

How much does an eye exam or surgery cost?

Costs depend on the nature of your pet’s eye problem and any specialized tests, procedures, or medications needed. Phone estimates are approximate, and an exact cost can only be provided after Dr. Gwin evaluates your pet.

What forms of payment do you accept?

We accept Visa, Mastercard, Discover, American Express, personal checks, cash, and the CareCredit healthcare credit card. Payment is due in full when your pet is discharged. CareCredit offers a 6-month no-interest term if paid in full.

How do I get a medication refill?

Call either office or use our medication refill request. Refills can be picked up at either location or mailed for an $8 fee. Pets must be examined at least once a year for prescriptions to be renewed, and please do not stop any medication until Dr. Gwin directs you to.

What is your cancellation policy?

We ask for at least 24 hours’ notice if you need to cancel, so another pet who needs care can use that appointment time. If you are running late, please call so we can try to accommodate you or reschedule if needed.